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Privacy Policy

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1. Overview

Coastal Connect 321 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when interacting with us — including through our Facebook Lead Forms, website, and related advertising or communication channels.

By submitting your information through our forms or website, you agree to the practices described below.

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2. Information We Collect

We may collect the following personal and business-related information from you:

  • Full Name

  • Business Name

  • Email Address

  • Phone Number

  • Type of Business / Service Category

  • Service Area or ZIP Codes Served

  • Business Website or Social Media (if voluntarily provided)

  • Communication Preferences

  • Any other information voluntarily submitted in our forms or surveys

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3. How We Use Your Information

We use your information solely for the purpose of operating and improving our business and services, including:

  • To determine whether your business is a fit for our direct mail marketing platform

  • To contact you with information about postcard availability, ad opportunities, or follow-up questions

  • To send you updates about future mailers, special offers, or business-related announcements

  • To respond to inquiries or customer service requests

  • To analyze form submissions and ad performance internally

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4. How We Share Your Information

We do not sell, rent, or trade your information with any third parties for marketing purposes.

We may share your data with trusted service providers we use to operate our business (such as lead management platforms, email service providers, or payment processors) — but only as necessary and with appropriate safeguards.

These service providers may include:

  • Meta (Facebook)

  • Stripe (if you pay through us)

  • Google Drive or G Suite (internal use)

  • Wix or other website tools you interact with

All third parties are required to protect your data under their own privacy policies and terms of service.

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5. Your Choices and Rights

You may:

  • Request to view, correct, or delete your personal information at any time

  • Opt out of marketing emails or future contact

  • Request clarification on how your data is being used

To exercise any of these rights, contact us at: dyllan@coastalconnect321.com

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6. Data Retention

We retain submitted information as long as necessary to fulfill the purpose it was collected for, or as required by law. You may request deletion at any time.

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7. Cookies and Tracking (If Applicable)

If you interact with our website, please note that we may use basic cookies or Facebook Pixel for retargeting, ad measurement, or analytics purposes.

You can control cookie usage through your browser settings or decline cookies when prompted (if applicable).

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8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have unintentionally collected such data, we will delete it promptly.

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9. Security

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No system can guarantee absolute security, but we follow industry best practices.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

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11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Coastal Connect 321
Email: dyllan@coastalconnect321.com
Phone: 321-462-1588
Website: www.coastalconnect321.com

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